About two days ago, I had a dream that I was explaining to some people the difference between UX and UI. We were all sat in the living room, watching the telly, when this debate arose and the only thing I could find to explain with (because I love analogies) was the television set we had right in front of us.
I said, look at the telly (but of course I’m looking at it!). What can you see? “The telly is flat screened, black, 40in, rectangular, digital, a few buttons on the side, and has a remote control with many more buttons” There! I replied, that is the Interface, the UI of this product. Do you know what’s in the belly of your telly? I asked. They all shook their heads.
Right so, UI is all that you see but UX is a combination of what you see and what you cannot see. It is the sum of all that you experience with this TV set as you interact with it. For example, you do not know the technology that powers your telly, to give you this sharp clear images that you enjoy, this makes up the UX.
I hope with these points of mine, I have been able to educate you and not confuse you about the difference between User Interface and User Experience.
Is it just me, or does the word ‘Television’ appear terribly archaic?
Ah well 🙂