Emotional Sensitivity is a business asset



Every business wants to achieve flow. A state of high quality productivity that is effective and efficient. However, every business is made up of people, who get things done, this is where emotional sensitivity comes in.

Psychologist Dr Elaine Aron, author of The Highly Sensitive Person, estimates that 15-20% of people are born with this innate sensitivity. Some studies have shown that this could be due to high levels of oxytocin occurring naturally.

The emotionally sensitive person is one who is highly aware of the emotions from others and sensory stimuli in the environment. Which means they absorb a lot in a short time so are easily overwhelmed by these external inputs.

So why is this an asset in the business world?

For businesses to get to a state of flow, there needs to be a sync, harmony, amongst the people who work. The emotionally sensitive person has the following strengths which makes them awesome leaders and help businesses reach their desired goals.

Sensitive to people’s needs

Work like life is not a one-size-fits-all system. More than most people, the emotionally sensitive person has a high EQ (Emotional Intelligence & Quotient) and seeks to help others reach a state of harmony with each other.

Communication & Collaboration

Highly sensitive people experience strong emotions that are easy to identify. They communicate so effectively because they don’t just hear the words coming out of other people’s mouths—they’re also attuned to subtle gestures and tone

They see the world through many perspectives which helps to foster understanding amongst people thus creating a safer environment for work.

Passion & Creativity

The emotionally sensitive person feels deeply, the good, the bad, the beautiful. Which means when they are passionate about a thing, you can always count on that energy. And because of the need to get things done plus the ability to easily see other perspectives this enhances creativity.


HBR released a list of the Most and Least empathetic companies Empathy is a word that seems to be thrown around a lot, but it is an important trait. Empathy helps you to focus when you encounter a human being, you see people from where they stand as people with feelings, hopes and dreams. You get to feel and understand their pain and joys.

Authenticity & Candour

Candour is a word I really love, it tells the story of someone who lives by openness and authenticity. It is a breath of fresh air in the typical dog eat dog world of many businesses. Because the emotionally sensitive person is hurt much more by negative feelings, they will do what it takes to make sure the workplace is a more positive place by promoting values like honesty, integrity and clarity.


So, if you are emotionally sensitive like me, you know yourselves, don’t ever think for one second that it is a burden, yes, there are the not-so-good sides of it but the key is becoming more self-aware, and really looking to help others.

This post is sponsored by someone who gave me the responsibility to build a team, and said those wonderful words to me “You are emotionally sensitive, that’s a great asset”


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